Some users do not see their 3Dconnexion device listed during Bluetooth pairing on newer versions of Windows 11. This is caused by a device filtering mechanism introduced on Windows 11 and can be avoided by installing the latest 3DxWare 10.
After installation, the Firmware Update needs to be executed.
A notification will be displayed under the name of the device if a firmware is available (if you don’t see your device, please connect it via cable). See pictures below:
Clicking on the notification in the settings window starts the firmware update tool.
Please follow the instructions and click on Update.
For more information and a list of supported devices please see the ReadMe file located in C:\Program Files\3Dconnexion\3DxFlash\
In case you encounter any issues, please contact our Technical Support Team.