Return Information
- You can cancel your order, without providing any explanation, by written notice to order_jp(at)3dconnexion.com
or by sending back the goods to us within 14 days - The customer is responsible for return shipping to:
Address is missing - We recommend shipping the items via XXX so the shipment can be tracked.
The original and return shipping charges are not refundable.
Refund Restrictions
- The item/s being returned must include all original packaging and accessories.
- The item/s being returned must not be altered in any way.
Refund Information
- We will refund your original form of payment within 7-10 business days after the return is received.